Terms and Conditons
Terms and Conditions
Last updated: 13 November 2025
1. Introduction
Welcome to AmberKnights.com ("I", “we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of this site.
2. Use of Website
This website is provided for general information about psychotherapy, trauma treatment, and related services. Content is not a substitute for professional advice, diagnosis, or treatment.
You agree not to use this site for any unlawful, harmful, or disruptive purposes.
3. No Emergency or Crisis Support
This website does not provide emergency support.
If you are in crisis or in immediate danger, contact your local emergency services or crisis hotline.
4. No Therapeutic Relationship Formed
Use of this website, including contacting us through forms or email, does not create a therapist–client relationship. A formal agreement will only be established following assessment, consent, and confirmation of therapy availability.
5. Accuracy of Information
We aim to keep information accurate and up to date, but we make no warranties regarding completeness, accuracy, or reliability. Content may change at any time without notice.
6. External Links
This site may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.
7. Intellectual Property
All content on this website—including text, graphics, branding, and media—is owned by us unless otherwise stated. You may not copy, reproduce, or distribute any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any loss, damage, or harm arising from the use of this website or reliance on its information.
9. Privacy & Data Protection
Any personal information submitted through this website is handled in accordance with our Privacy Policy.
Please read the Privacy Policy to understand how your data is collected, used, and stored.
10. Booking & Payments
Any therapy sessions, assessments, or services booked through this website are subject to separate therapy agreements, fees, and cancellation policies provided at the time of booking.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website signifies acceptance of the updated terms.
1. Introduction
Welcome to AmberKnights.com ("I", “we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of this site.
2. Use of Website
This website is provided for general information about psychotherapy, trauma treatment, and related services. Content is not a substitute for professional advice, diagnosis, or treatment.
You agree not to use this site for any unlawful, harmful, or disruptive purposes.
3. No Emergency or Crisis Support
This website does not provide emergency support.
If you are in crisis or in immediate danger, contact your local emergency services or crisis hotline.
4. No Therapeutic Relationship Formed
Use of this website, including contacting us through forms or email, does not create a therapist–client relationship. A formal agreement will only be established following assessment, consent, and confirmation of therapy availability.
5. Accuracy of Information
We aim to keep information accurate and up to date, but we make no warranties regarding completeness, accuracy, or reliability. Content may change at any time without notice.
6. External Links
This site may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.
7. Intellectual Property
All content on this website—including text, graphics, branding, and media—is owned by us unless otherwise stated. You may not copy, reproduce, or distribute any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any loss, damage, or harm arising from the use of this website or reliance on its information.
9. Privacy & Data Protection
Any personal information submitted through this website is handled in accordance with our Privacy Policy.
Please read the Privacy Policy to understand how your data is collected, used, and stored.
10. Booking & Payments
Any therapy sessions, assessments, or services booked through this website are subject to separate therapy agreements, fees, and cancellation policies provided at the time of booking.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website signifies acceptance of the updated terms.
Privacy Policy
Last updated: 13 November 2025
1. Introduction
This Privacy Policy explains how Amber Knights ("I', “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or contact us.
We are committed to maintaining your privacy and complying with the UK GDPR, Data Protection Act 2018, and other applicable laws.
If you have any questions, please contact Amber Knights.
2. Information We Collect
a. Information You Provide Directly
We may collect personal information when you:
- Use our contact form
- Email or message us
- Request information about services
- Book a consultation or therapy session
This may include:
- Name
- Email address
- Phone number
- Any information you choose to include in your message
We do not request or store detailed clinical or sensitive information through this website.
b. Automatically Collected Information
Like most websites, we may collect basic technical data such as:
- IP address
- Browser type
- Pages viewed
- Time and date of visit
- Device information
This is used only for website analytics and security.
c. Cookies
We may use cookies for basic site functionality and analytics. You can disable cookies via your browser settings.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide details about therapy services
- Arrange bookings or consultations
- Improve website performance and user experience
- Maintain website security
We do not use your information for marketing unless you have explicitly opted in.
4. How We Store & Protect Your Data
We take appropriate technical and organisational measures to protect your data, including:
- Encrypted devices
- Secure email providers
- Access controls
- Regular security reviews
If you become a therapy client, your clinical information will be stored securely and separately in accordance with professional and legal standards. This website does not store clinical records.
5. Lawful Bases for Processing (UK GDPR)
We process your information under the following lawful bases:
- Consent — when you contact us voluntarily.
- Legitimate interests — to respond to enquiries and operate a secure website.
- Legal obligations — where required for safeguarding, supervision, or regulatory compliance.
6. Sharing Your Information
We do not sell your data.
We may share information only when necessary:
- When required by law or regulatory obligations
- To protect your vital interests in situations of serious risk or harm
- All such sharing is minimal and compliant with data-protection law.
7. How Long We Keep Your Information
Website enquiry information is kept only as long as necessary to respond or as required by law.
Client records (if applicable) follow professional retention guidelines but are not stored through this website.
8. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (in certain circumstances)
- Withdraw consent
- Object to processing
- Request data portability
- Complain to the ICO (www.ico.org.uk)
To exercise your rights, contact Amber Knights.
9. External Links
This website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies independently.
10. Updates to This Privacy Policy
We may update this policy occasionally. Updated versions will be posted on this page with a revised date.
1. Introduction
This Privacy Policy explains how Amber Knights ("I', “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or contact us.
We are committed to maintaining your privacy and complying with the UK GDPR, Data Protection Act 2018, and other applicable laws.
If you have any questions, please contact Amber Knights.
2. Information We Collect
a. Information You Provide Directly
We may collect personal information when you:
- Use our contact form
- Email or message us
- Request information about services
- Book a consultation or therapy session
This may include:
- Name
- Email address
- Phone number
- Any information you choose to include in your message
We do not request or store detailed clinical or sensitive information through this website.
b. Automatically Collected Information
Like most websites, we may collect basic technical data such as:
- IP address
- Browser type
- Pages viewed
- Time and date of visit
- Device information
This is used only for website analytics and security.
c. Cookies
We may use cookies for basic site functionality and analytics. You can disable cookies via your browser settings.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide details about therapy services
- Arrange bookings or consultations
- Improve website performance and user experience
- Maintain website security
We do not use your information for marketing unless you have explicitly opted in.
4. How We Store & Protect Your Data
We take appropriate technical and organisational measures to protect your data, including:
- Encrypted devices
- Secure email providers
- Access controls
- Regular security reviews
If you become a therapy client, your clinical information will be stored securely and separately in accordance with professional and legal standards. This website does not store clinical records.
5. Lawful Bases for Processing (UK GDPR)
We process your information under the following lawful bases:
- Consent — when you contact us voluntarily.
- Legitimate interests — to respond to enquiries and operate a secure website.
- Legal obligations — where required for safeguarding, supervision, or regulatory compliance.
6. Sharing Your Information
We do not sell your data.
We may share information only when necessary:
- When required by law or regulatory obligations
- To protect your vital interests in situations of serious risk or harm
- All such sharing is minimal and compliant with data-protection law.
7. How Long We Keep Your Information
Website enquiry information is kept only as long as necessary to respond or as required by law.
Client records (if applicable) follow professional retention guidelines but are not stored through this website.
8. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (in certain circumstances)
- Withdraw consent
- Object to processing
- Request data portability
- Complain to the ICO (www.ico.org.uk)
To exercise your rights, contact Amber Knights.
9. External Links
This website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies independently.
10. Updates to This Privacy Policy
We may update this policy occasionally. Updated versions will be posted on this page with a revised date.